Privacy Policy

At Delight Chocolate (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or place an order with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

When you use our website, we may collect the following information:

• Full name
• Email address
• Mobile number
• Billing and shipping address
• Order details and purchase history
• Payment-related information (processed securely through authorized payment gateways)
• IP address, browser type, device information, and website usage data
• Any information you voluntarily provide through enquiry forms, contact forms, or customer support.

We use your information to:

• Process and deliver your orders.
• Verify transactions and prevent fraudulent activities.
• Communicate order confirmations, shipping updates, and customer support responses.
• Improve our website, products, and customer experience.
• Respond to enquiries and service requests.
• Send promotional offers, newsletters, or marketing communications (only where permitted by applicable law or with your consent).
• Comply with legal and regulatory obligations.

We do not store your debit card, credit card, UPI, net banking, or other payment credentials on our servers.
All online payments are processed through secure and authorized third-party payment gateway providers using industry-standard encryption and security measures.

Our website may use cookies and similar technologies to enhance your browsing experience, remember user preferences, analyze website traffic, and improve website functionality.

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third parties where necessary, including:

• Payment gateway providers for secure payment processing.
• Courier and logistics partners for order delivery.
• Technology service providers assisting in website operations.
• Government authorities or regulatory agencies where required by law.

These service providers are required to protect your information and use it only for the services they provide.

We implement reasonable technical, administrative, and organizational measures to safeguard your personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

You may contact us at any time to:

• Request access to your personal information.
• Update or correct inaccurate information.
• Request deletion of your information where legally permissible.
• Withdraw consent for marketing communications.

Certain information may be retained where required for legal, taxation, accounting, or business purposes.

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. The revised version will be published on this page with the updated Effective Date.

If you have any questions regarding this Privacy Policy or the way your information is handled, please contact us through the details provided on our Contact Us page.

By using this website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.