Terms & Conditions

Effective Date: 06 July 2026

Welcome to Delight Chocolate. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or placing an order through our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

Products & Services

We make every effort to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors, omissions, or changes may occasionally occur.

We reserve the right to:

  • Modify or discontinue any product without prior notice.
  • Correct pricing, typographical, or technical errors.
  • Limit the quantity of products available for purchase.
  • Refuse or cancel any order where necessary.

Product images are for illustrative purposes only and actual products may vary in packaging, colour, size, or appearance.

Pricing & Payment

  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Orders will be processed only after successful payment authorization.
  • We reserve the right to cancel any order if payment cannot be verified or is suspected to be fraudulent.

Order Acceptance & Cancellation

Placing an order on our website constitutes an offer to purchase and does not guarantee acceptance.

We reserve the right to accept, reject, or cancel any order due to:

  • Product unavailability.
  • Pricing or technical errors.
  • Payment authorization failure.
  • Suspected fraudulent activity.
  • Incorrect customer information.
  • Any other reason deemed appropriate by us.

If an order is cancelled after payment has been successfully received, the amount paid will be refunded through the original payment method, wherever applicable.

Shipping & Delivery

Orders are shipped to serviceable locations across India through third-party courier partners.

Estimated delivery timelines are indicative only and may vary due to operational or unforeseen circumstances.

Please refer to our Shipping Policy for complete details.

Refunds & Replacements

Our Refund & Replacement Policy forms an integral part of these Terms & Conditions.

Customers are advised to review the policy before placing an order.

User Responsibilities

By using this website, you agree that you will:

  • Provide accurate and complete information while placing orders.
  • Maintain the confidentiality of your account credentials.
  • Not misuse, disrupt, or interfere with the functioning of the website.
  • Not engage in fraudulent, unlawful, or abusive activities.

Intellectual Property

All content available on this website, including but not limited to text, graphics, logos, images, product descriptions, icons, layouts, software, and website design, is the property of Delight Chocolate or its respective licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

Third-Party Links

Our website may contain links to external websites for customer convenience. We do not control or endorse these websites and are not responsible for their content, privacy practices, or services.

Limitation of Liability

To the maximum extent permitted by applicable law, Delight Chocolate shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or any products purchased through it.

Our total liability, if any, shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

Force Majeure

We shall not be held responsible for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, floods, fires, pandemics, government actions, labour disputes, transportation disruptions, internet failures, or other unforeseen events.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, used, and protected.

Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to the use of this website shall be subject to the exclusive jurisdiction of the competent courts in the city where Delight Chocolate operates.

Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. The revised version will become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the details provided on our Contact Us page.

By accessing this website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy, Shipping Policy, Refund & Replacement Policy, and Product Disclaimer.